Privacy Statement

Date: June 2009


Tidy Trays (ABN 69 000 065 636)(a Division of "Barron & Rawson Pty Ltd ") respects your privacy and is committed to the protection of it.


This privacy policy explains why and when we collect your personal information, and what use we make of that information. The policy also explains where and why your information may be disclosed to third parties, and the security measures used by Tidy Trays to help protect your personal information.


- Why and when Tidy Trays collects your information
- How Tidy Trays uses your information
- Disclosure of your information to third parties
- Accuracy
- Security
- Changes
- Further information or comments

Why and when Tidy Trays collects your information

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Personal information you give us

Tidy Trays collects the information you give us, either online or by email, post or facsimile. In most cases, the personal information Tidy Trays will collect from you is the personal information we require in order to process your order. This information includes your full name, mailing address, phone number, email address and where applicable, your facsimile number. Tidy Trays also collects your payment details from you when you approve a purchase, such as your credit card number or bank account details.


If you purchase a gift certificate from us we may also require the third party's (the recipient's) details, including full name and delivery address and in some cases email address.


Website information (including cookies)

Tidy Trays makes limited use of cookies on this website. A cookie is a small message given to your web browser by our web server. The browser stores the message, and sends the message back to the server each time you request a page from the server.


Tidy Trays only uses cookies to tell us when you have set up an account with us previously (i.e. when you are a "registered user" of our website), and sometimes to let us know how you found our website. Where the cookies tell us that you are a registered user, cookies also allow us to automatically link you to your personalised account so that you can easily access any products or services only made available to our registered users, without your having to provide us with your username and password on every web page. The cookies allow us only to identify you in our database if you are a registered user, and to connect you to the relevant products and services on our website, but not to track the pages you visited on our website.


You always have the option to disable cookies by turning them off in your browser. However, you should be aware that many of the services available on the Tidy Trays website will not work if you have chosen to do this.


In addition to cookies, Tidy Trays servers register the type of web browser you are using and your IP address when you access our website.


How Tidy Trays uses your information
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Primarily your information is used for one purpose - to process your approved sales.


Other uses
Tidy Trays may use your information to measure your experience of our services and products and to inform you of new product developments and associated services that we believe will interest you. If you do not wish to receive email notices or other communications from Tidy Trays regarding additional products and services, simply let us know that you wish to opt out of this service.
We may use your information in statistical form to analyze your purchasing preferences. This information is not used to track your individual preferences but rather to give us a general picture of the products and services our customers prefer. We might also gather information in statistical form such as the number of visitors who visit the Tidy Trays website on a daily basis. Again this is not used to track any individual customer's browsing habits.
We may use your email communications with Tidy Trays to analyze customer service issues as a way of identifying potential improvements for Tidy Trays products and services. In addition, we may occasionally monitor telephone conversations with you in order to facilitate staff training and to maintain our high levels of customer service. We will always inform you prior to any telephone conversation which is monitored in this way to obtain your prior approval.
We may use your IP address to contact your Internet Service Provider to let you know of any problems with payments you have made to us where we believe this is reasonably necessary to protect against fraud and credit card misuse.
Disclosure of your information to third parties
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International subsidiary companies

Tidy Trays is based in Sydney, NSW, Australia.


Any information which you supply to Tidy Trays or any of its subsidiary companies will be shared within the internal company group to facilitate our provision of products and services to you. Each of our subsidiary companies is committed to protecting your personal information.

Accuracy
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You may access and update your personal information at any time. Please contact us if you wish to do so.


If you believe that Tidy Trays may hold other personal information about you which is inaccurate, please contact us and we will take reasonable steps to ensure that it is corrected.


Security
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The transfer of information across any media may involve a certain degree of risk, and the Internet is no different. However, helping you to keep your information secure is very important to Tidy Trays.


In order to protect the security of personal information transmitted to Tidy Trays online, our Web servers support the use of the Secure Socket Layer (SSL) Protocol where appropriate. Using this protocol, information transferred between our systems is encrypted.


In addition, in respect of any payment details you send to us, we reveal only the first six and last three digits of your credit card number on the tax invoice receipt which we send to you for billing purposes. This is to help keep your credit card details secure.


You can also use simple precautions to help protect your security, such as protecting against the unauthorised use of your username or password or other authentication id.


Changes
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Tidy Trays may make changes to its privacy policy from time to time. You should check our privacy policy from time to time to see if we have made any changes to it.